Privacy Policy

preWeb Design Solutions is committed to ensuring that your privacy is protected and takes protection of your data seriously. We want you to understand how we collect, use and protect the information that you provide.

This Privacy Policy describes to you:

  • what personal data we collect and store about you, and how we collect it
  • why we collect personal data and what we do with it
  • how we retain your information and keep it secure
  • transferring your personal data outside the European Economic Area (EEA)
  • your rights and how to exercise them
  • what are Cookies and how we use them
  • changes to this Privacy Policy
  • how to contact us

By providing us with your personal data, you consent to the collection, use and transfer of your personal data under the terms of this Privacy Policy.

For purposes of the applicable Data Protection Laws (defined as UK Data Protection Act 2018 and any other European Union legislation relating to personal data and all other legislation and regulatory requirements in force from time to time in the UK which apply to the use of personal data (including, without limitation, the privacy of electronic communications); and the guidance and codes of practice issued by the relevant data protection or supervisory authority and applicable to this Privacy Policy), preWeb Design Solutions is the “Data Controller”. This means that preWeb Design Solutions determines the purposes for which, and the way, your personal data is processed.

1. What personal data we collect and store about you, and how we collect it

Personal data may be collected when:

  • you visit our website (www.prewebdesign.co.uk);
  • enter your details onto our website;
  • you enter into an agreement for the provision of services with us; and
  • contact us by email, telephone or social media.

You may be asked to provide certain information about yourself including, but not limited to name, address, telephone and email address. This data is stored securely with encrypted password protection and is not, under any circumstances, sold to third parties.

We may collect information about your website usage through Google Analytics, which generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of our website. Google will store this information and is subject to Google’s privacy policy.

We may also share your personal data to comply with applicable laws and regulations, to respond to a warrant or other lawful request.

Our website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

2. Why we collect personal data and how we use your information

We gather personal data to allow us to process your enquiries. The relevant personal data is then used by us to communicate with you on any matter relating to your enquiry. We may also use and analyse the personal data we collect so that we can administer, support, improve and develop our organisation.

We may ask you for personal data when you report a problem with the website in order to verify your identity. In particular, we may use your personal data to contact you about important changes or developments to our website or our organisation.

Further, where you have consented by any means, we might also use your personal data to let you know about other services which may be of interest to you and we may contact you by post, telephone as well as by email.

If you change your mind about being contacted in the future, please let us know by sending an email to hello@prewebdesign.co.uk and putting “unsubscribe” in the email heading.

3. How we retain your personal data and keep it secure

Any personal data that we have about you will only be held as long as necessary to fulfil the purposes for which it has been collected.

All personal data will be reviewed for appropriate retention following suspension and termination of services with us.

Even if you request us to remove your personal data, we have a legal right to keep certain elements of your personal data on backup or archival media for legal, tax or regulatory purposes. By law we have to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they cease being customers for tax purposes.

We take all reasonable steps to keep your data safe and secure and to ensure that the data is accessed only by those employed by preWeb Design Solutions. Unfortunately, the transmission of information via the internet is not completely secure.

Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to us. Any transmission is at your own risk. Once we have received your data, we will use appropriate security measures to try and prevent unauthorised access.

If you want detailed information on how you can protect your personal data and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses in the UK.

4. Transferring personal data outside the European Economic Area (EEA)

We may transfer some of your personal data outside of the EEA for the purposes of data cloud backup only. If we transfer or store your personal data outside the EEA in this way, we will take steps with the aim of ensuring that your privacy rights continue to be protected, as outlined in this privacy policy and in line with Data Protection Laws.

5. Your rights and how to exercise them

The law allows you rights of access to the personal data that is being held about you by us under the following:

  • Right to be informed about the collection and use of your personal data;
  • Right of access to your personal data, and the right to request a copy of the information that we hold about you;
  • Right to have personal data we process about you updated – please ensure that you inform us of any changes to your personal data on a timely basis;
  • Right of erasure – this enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it;
  • The right to object to, or restrict the processing of personal data concerning you for direct marketing or where there is a particular situation which means that you want to object; and
  • Right to request the restriction of processing of your personal data - this enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.

If you wish to exercise any of the above rights, please email info@prewebdesign.co.uk.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights), however, we may charge a reasonable fee if your request is excessive, unfounded or repetitive.

6. What are Cookies and how we use them

We collect Cookies from your computer, laptop, mobile phone or tablet device information.

“Cookies” are data files that are placed on computer, laptop, mobile phone or tablet device and often include an anonymous unique identifier. For more information about Cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

We use the following Cookies:

Strictly necessary Cookies

These are Cookies that are required for the operation of our website. They are necessary for the safety, security and integrity of our website. For example, they help support the structure of our website pages that are displayed to you, help to improve navigation and allow you to return to website pages you have previously visited. This type of Cookie only lasts for the duration of the time you are visiting our website. When you leave our website, they are deleted automatically.

Performance Cookies or analytical Cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

“Functionality Cookies”

These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences (if applicable). These Cookies will remain on your device until you choose to clear it. If you choose to do this, you may need to enter your details each time you visit our website.

“Log files”

These track actions occurring on our website, and collect data including Your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

“Web beacons”, “tags”, and “pixels”

These are electronic files used to record information about how you browse our website.

Any personal data collected via Cookies is done so on our website and via Google Analytics.

7. Changes to this Privacy Policy

Any changes to this Privacy Policy in the future will be posted on our website and, where appropriate, through email notification.

8. How to contact us

All comments, queries and requests relating to the use of your information should be addressed to the Data Protection Officer at info@prewebdesign.co.uk.

If you have any complaints about how your data is used by us, you have the right to make a complaint to the Information Commissioners' Office, who regulate data use and protection in the UK.

9. General

You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy at our sole discretion.

If any court or competent authority finds that any provision of this Privacy Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Policy will not be affected.

Nothing in this Privacy Policy is intended to, or shall be deemed to, establish any partnership, joint venture or contract of employment between any of the parties.

Each party confirms it is acting on its own behalf and not for the benefit of any other person.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Privacy Policy is governed by and interpreted according to the laws of England and Wales. All disputes arising under this Privacy Policy are subject to the exclusive jurisdiction of the English courts.

Last updated 5 July 2022